Any prices shown are only applicable to those purchases made via the Ultrashine website.
Special Offers and promotions advertised in the press, or other media, may be excluded unless specifically advertised as available online.
All prices are correct at time of display online.
In the unlikely event of an administrative error resulting in an incorrect price being displayed, we reserve the right to correct the price. In these circumstances, you will not be bound to continue with your purchase, and will be asked to email us to confirm that you wish to proceed.
Delivery of Goods
UK, We deliver to addresses within the United Kingdom, although for deliveries to non-mainland UK addresses, and certain remote locations e.g. Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland, Scottish Highlands, Channel Islands there may be a slightly longer delivery time.
Your order will be delivered either by Royal Mail, Royal Mail Recorded Delivery, or by Courier.
We accept payment by most major credit or debit cards. Payment will be debited from your account before the dispatch of your purchase.
All credit and charge card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.
The majority of card issuers cover all the charges that may result from unauthorized use of your credit card or debit cards, but some may limit your liability to £50. If you believe your credit or debit card has been subject to unauthorized use you should contact your card issuer without delay.
If you purchase a product from us which is found to be faulty, we will supply a replacement product, or give you a refund of the purchase price. Simply return it to us by post.
We aim to dispatch a replacement product, or refund your money within 14 days.
Why are cookies essential to how customers use the Ultrashine UK Website?
- To monitor and manage our Website traffic.
- To understand how our advertising campaigns and promotions within the Ultrashine UK website are working to improve our site design, offers and promotions. None of the cookies used on our website collect personally identifiable information about you and no information is passed to third parties.
Two types of cookies are used on this website:
Session Cookies. These are temporary cookies, which only exist in the period you access the website (or more strictly, until you close the browser after accessing the website). Session cookies help the Ultrashine UK website remember what you chose on the previous page, therefore avoiding having to re-enter information and keep track of shopping carts and information entered during the checkout process. On our website, these cookies expire once your browser is closed.
Persistent Cookies. These are cookies, which remain on your device after you have visited our website. These cookies help us identify you as a unique visitor (by storing a randomly generated number).
The length of time a cookie will remain on your device will depend on the type of cookie. On our website, these cookies do not contain personal information, and cannot be used to identify you.
How to control and delete cookies:
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer (including those from this visit) as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your handset manual.